A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Mototech is a global ODM specialist in the broadband and data networking market. Founded in 1988, the company has deployed millions of networking devices worldwide. Mototech's headquarter is located in Taiwan's Science-based Industrial Park in Hsinchu, TaRead more