Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Business Phone System
IP Store is a division of Tortel Communications Inc. Tortel Communication is a leading provided of new and refurbished telecommunication equipment for over 20 years.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425 Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries