Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
“Call filter” allows blocking/unblocking the incoming calls as easy as to make filtration, it also journalizes all rejected calls. It is very convenient if you do not want to receive a call from some subscribers, when they will call you, “Call filter” will do so that your line is engaged.
Fonelogic, Inc.
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