Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Mostly suited for small and medium conference room need, the Phoenix Audio Duet PCS USB speakerphone has full duplex sound and advanced echo cancellation technology. The device is connected to a PC using USB port, ensuring power supply to the microphone and the built in speaker. Duet PCS is a small device, which does not require a lot of space on your desk. Additionally it can be connected to other Duet PCS therefore to be converted from a desktop speakerphone into a medium size speakerphone in a conference room, what it makes it a great choice for office and relatively small departments.
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