A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
RCMsa Telecom is located in Mexico. And we have a switching facility in McAllen, Texas, where we have an all Cisco Powered Network. In the last few years we had great success in building one of the most reliable networks in Mexico. Our services include: V
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