Call Routing Solution

A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.

Providers in database: 6433

Google Voice Partners and Infrastructure

Google Voice is a VoIP/SIP program that can be used to make free or very cheap phone calls to many countries around the world. If you’re located in the United States, then your calls to the USA or Canada will be completely free. Not only that, but the program comes with a rich feature-set that includes voicemail, conference calls and video conferencing, SMS to email, a voice transcription service and a full featured contact list that lets you manage all your contacts’ details.

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