Shared and Mirrored Extensions

Shared and Mirrored Extensions

Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.

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Outsourced Call Center

Outsourced Call CenterFor one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.

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Canada Primus Business Services

Primus Business Services is a leading national full service Voice and Data Solutions Provider.

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