Shared and Mirrored Extensions
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
The function of custom greeting allows greeting the
callers by messages which present your company or by any other variant which
conforms to the structure of your company.
VoiceFlex
SIP is the latest technology allowing voice call to be made over the internet. VoiceFlex uses SIP to provide low cost, ISDN replacement lines that provides the best possible call quality, inexpensively, sometimes at no cost, with the flexibility that come
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