Shared and Mirrored Extensions
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
In January 2012, the North American division of Panasonic, a market leader in phone systems for small businesses announced a new desktop SIP-phone KX-UT670 and thus expanded its line of SIP UT phone series. This newest offering is the first desktop SIP – phone made by Panasonic, with an open source operating system allowing you to deploy integration solutions for business communications.
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