Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Yeastar MyPBX Enterprise M2 is a hybrid IP-PBX, which is designed for mid-sized companies and divisions of large organizations. Besides working with VoIP-SIP and IAX, the device works effectively with connection to analog phone lines like traditional telephony.
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