Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Visual voicemail has access to a visual interface, which shows the list of playable voicemail messages and sometimes can include decryption of those messages.
CallExchange
CallExchange provides companies looking to enter the retail telecommunications business a turnkey solution to rapidly and cheaply deploy prepaid and postpaid calling cards and accounts, as well as VoIP softphones and customer premise equipment.
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