Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Does Cheap VoIP communication means cheap VoIP phones?
Statistics about VoIP communications: in 2010 are sold 164 million IP-Phones (in according with ‘’In-Stat’’ Inc. findings) in comparison with 10 million sold in 2006. According to “Juniper research’’ market of VoIP PBXs is $ 1.6 billion in2009; average price per VoIP phone dropped twice (50%) sine last five years. However, average life expectancy of an average VoIP phone system is 7 years.
Intra Global Communications
With Corporate Offices and Network Operations at 421 7th Avenue in New York City and a satellite office and Network Operations in the United Kingdom, Intra Global Communications, Inc. (IGC) provides telecommunication services to Carriers and PTT`s worldwi
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