Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The function similar to “Call on Hold”, but in this case it is used during the video conference, by pressing the button, the video conference puts on hold mode.
Global Touch Solutions Australia
Global Touch Solutions Australia (GTS Australia) is a first class premium VoIP service provider and is the absolute FIRST VoIP provider in Australia and New Zealand to offer FREE Video Calling bundled together with full Voice services in a Stand-alone Sta
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