Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Works on defining new network architecture are carried out by such
organizations as ITU-T, Multiservice Switching Forum, and International
Packet Communications Consortium.
VoIPCall
VoIPCall is a Minneapolis based Internet Telephony Service Provider [ITSP] that provides a first class Voice Over IP calling service designed for business customers, Telcos, ISPs and government entities around the world.
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