Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The program allows controlling the shifts, holidays, time spent waiting for a call, minutes spent on the phone, the amount of answered calls etc.
Microtalk Telecom
We believe you deserve better and we offer you the best.
Microtalk is a telecommunication services provider, for residential homes and small businesses.
We offer a wide variety of solutions designed to help you save money without limiting your use o
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