Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is a call which is made over internet protocol (VoIP). For example,
one can call using Google Voice to other recipient located miles away. Such
call can also be international.
Ip ology
Ip-ology is a next-generation telecommunications company that specializes in providing innovative telecom-services to businesses. Ip-ology runs its own international telecommunications network, using the latest technologies to provide businesses with voic
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