The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Enertel is a fully independent, all-Dutch data traffic and telecom services provider, specialising in cost-efficient voice, data and Internet solutions that meet the highest quality standards. Enertel owns a datacenter and a Network Operation Center, whic
Read more