Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Today a wide range of high-tech equipment allows us to create a local network of any complexity. But another, equally important, issue is the efficiency. Cisco WBPN Bridge will greatly expand the capabilities of your IP-phone and complement the existing functionality.
Epic Communications, Inc.
Epic Communications has a product portfolio that integrates with a variety of environments and network types. We provide solutions to access traditional, broadband, DSL and IP based networks for voice, video, and data. For the core network functionality w
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