Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
A device or a program, which is makes the transformation of data or
signal. Codecs can both code flow/signal (often for transfer, storage or
encoding) and decoding – for review or changes in the size, more suitable also
for these operations. Codecs are often used during the digital processing of
video and sound.
NGN COMUNICACIONES UNIFICADAS
¿Estás listo para desarrollar un negocio de clase mundial?
Conozca nuestros servicios y productos para distribuidores y emprendedores en tecnologías y telecomunicaciones por Internet
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries