Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
General tips on implementation of VoIP phones for home and VoIP communications as a main method.
PanTerra Networks Inc.
PanTerra''''''''s WorldSmart delivers cloud-based unified communications to businesses around the world, integrating business VoIP, web and desktop collaboration, digital fax, instant messaging, presence, mixed medium group conferencing and call center se
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries