Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
This is the feature, which allows two or more locations to interact between each other by using synchronized audio and video delivering a video conference call. Software applications such as Skype or Google Talk offer a free way of video conferencing.
Carpo
Carpo es uno de los principales proveedores de servicios VoIP en toda Europa. En el marco de las tecnolog
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