Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service provides the information regarding the incoming SMS, voice or email messages. At the moment when the message comes, the telephone plays a signal. The system also allows setting filters, thus, allowing you to choose, which messages to inform you about and which to ignore.
Softdial Telecom (Pvt) Ltd
We are a voice termination company in srilanka. we have high quality route for Srilanka and A-Z also
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