The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Located at the heart of South East Asia's new Silicon Valley, Penang, Malaysia, MoBif Berhad was established in 1999. Driven by in-depth understanding of the IT industry, MoBif's beginnings unraveled from innovative Internet Surveillance System,
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