Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
VoIPBOX BRI is a high quality feature rich VoIP gateway, which can be integrated into your clients’ telephone environment without making any changes to existing hardware footprint. This is the ideal solution for small and medium businesses, looking for a transition to sustainable cost effective telephone infrastructures. This device can be configured with 1 or 2 BRIs as TE (Terminal Endpoints) and up to 4 BRIs as NT (Network Termination) devices, meaning that a single device is capable of providing up to 8 VoIP channels.
Divine Telecom, Inc.
DivTels main focus is on maintaining international quality standards while creating flexible and innovate IP telephony solutions which offer customers the finest voice quality, performance and customization capabilities.
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