Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
This is a type of communication where an ordinary phone is connected to an internet enabled application or phone, for example Skype or Google Voice.
Amitelo Communications
AMITELO AG. ("Corporation") is a Swiss enterprise, formed to acquire operations and assets in the telecommunications ("Telecom") sector, focusing on Internet-enabled (VoIP) and telecommunication technologies for deployment in niche and underserved domesti
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