Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
A telecommunication mechanism allowing the user to redirect the incoming
call to another telephone, using the “Transfer” button and dialling a number of
the set where the call will be redirected.
Orbtalk Limited
Orbtalk are a leading Voice over IP provider based in the UK. With a large customer portfolio based throughout the UK and worldwide, Orbtalk aim to provide the right telephony solution for your business.
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