Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
This is a method of providing a phone service to people over the Internet. This type of service moves the traditional phone switch off site and allows more than one company to use a particular switch.
SpectraVoice Communications
ColbaNet is a national Internet service provider (ISP) specialized in delivering IT solutions to businesses. Our clients (more than 18 000 client accounts) include the SMB market (50 to 500 employees), large enterprise and small businesses (less than 50 e
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