Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Bridge Corporate Communications
Bridge Corporate Communications provides VoIP systems an video conferencing in Winnipeg, Manitoba.
Leaders in the SMB market space for Cisco and Tandberg.
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