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Predictive Dialer

Predictive Dialer

The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.

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Return Call (*69)

Return Call (*69)The function of the return call allows you to quickly and comfortably connect to the person, who has called you as the last. Simply dial *69 (USA) in order to find out the number and the call time, after that press the “1” key to make the call. In case the number is busy, the system will try to reach the line during 30 minutes and when the person will be available, you will receive a signal and be connected.

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United States Telekenex

Telekenex is a business-grade IP service provider with a robust private international IP network and innovative solutions, including: Managed Ethernet, SIP Trunking, Private MPLS + Internet, Managed Data Center and a full suite of IP Telephony solutions.

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