Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Media Gateway Dialogic I-Gate 4000 EDGE is a low-cost high-quality solution, which can be used as a border media gateway. Full support for all existing transmission standards and signaling VoIP traffic and the possibility of TDM telephony networking allows operators in development stage to effectively distribute CAPEX in the initial stages. This unit can handle up to 496 telephone calls simultaneously.
CNN Telecom
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