Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
The blacklist represents itself a list or register of entities which are denied privileges, service, mobility, access and admission due to these or other reasons. This function blocks all connections from the subscribers who are in the list.
Peneo S.A.
Peneo is a leading-edge technology firm specializing in VoIP (Voice over IP) solutions to lower telecom costs for residential consumers (B2C), commercial businesses (B2B), and callshops/Internet cafes.
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