Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Siemens Enterprise OpenStage 40 SIP IP-phone is a great solution for people working in the permanent place. This model features a large display and easy setup of various protocols such as TDM, HFA and SIP.
New Global Telecom
New Global Telecom is the leader in outsourced telecom network services in the U.S. Headquartered in Golden, Colorado, New Global Telecom (NGT) was formed in late 1996 to participate in the deregulation of the global telecommunications industry. NGT began
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