Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Cisco 7965 IP phone model with large color display and backlight, ensures simple access to communication information, call time saving applications and such options as date and time, caller groups, caller group number, dialed number and presence information. Support of XML applications allows using all the advantages of the display, (Cisco UC Phone 7965 Gigabit Ethernet, Color).
Imply IT Business Solutions
Our VoIP solutions are cost-effective, low-maintenance, and flexible enough to handle all voice and data networking for small business up to call centers of more than 5000 users.
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