Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Infinity IT provides solutions for successfully improving both organisational and individual performance by utilising well-managed information and communication systems, backed up by expert support and advice. Our workforce includes highly skilled and qua
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