Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
PanTerra''''''''s WorldSmart delivers cloud-based unified communications to businesses around the world, integrating business VoIP, web and desktop collaboration, digital fax, instant messaging, presence, mixed medium group conferencing and call center se
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