Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Under the concept of LifeSize, the true benefits of videoconferencing are realized only at general availability of high definition video: for each employee working from a remote location, the conference room, the workplace and the remote office. LG Executive decision based on LifeSize ® brings us closer to the realization of this concept.
Telintel
Telintel (www.telintel.net) was founded in 1997, to meet the growing telecommunications market between United States and Latin-American, offering private channels, FAX-services and Internet.Telintel is based in Miami (US) where is licensed to deliver loca
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries