Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The function allows the user by entering a 5-digit number to receive a call from any concrete company’s telephone. There are no definite groups for picking up the call. One can pick up the call from any telephone set; it is only necessary to enter the required code and the extension number of the phone, which has to be picked up.
Sintel USA Inc.
Sintel USA, is a Network Integrator company based in Florida. Providing a comprehensive assortment of professional services from Wireless network design, deployment and maintenance, web site development and application hosting, complex wired and satellite
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