The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
GXP2120 is an IP Phone of a new generation. It has six lines, a large LCD screen with a 320x160 resolution, 4 programmable context-sensitive soft keys (XML), 7 programmable speed dial keys with BLF support, two network PoE ports and probability of five-sided conference.