Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Billing Software

Billing SoftwareBilling Software was created in order to handle billing and time tracking as well as invoicing the customer for products and services. This software can also track worked hours by employees, as well as the expenses related to projects or clients.

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United Kingdom On Instant Limited

We are the communications network that lets you talk to anyone, send messages including multi party video mail and securely share information. Within our Marketplace we help you trade and develop opportunities, and with inbuilt CRM systems help improve ef

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