The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Liranou General Trading L.L.C. was founded on the year 2004 in Dubai-UAE and has been the authorized agent of Fadini products (Gate Automation Systems and Barrier Facilities) since then. Our Professional Technical Team are well trained to insure a perfect
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