Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
An opportunity to use the other connection line if the usual line is engaged.
Telecom Solutions
Become a Telecom Solutions VoIP partner and form part of a unique team of specialists in IP Telephony. From large projects to only one line, Telecom Solutions allows you to benefit from your experience in IP Telephony and create your own list of clients.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133 Spain 123
Russia 114View all countries