Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

Snom M9

Snom M9Snom M9 represents the next generation of portable DECT devices that provide users with the convenience of wireless communications, as well as a full range of benefits of VoIP-telephony. As with all Snom products, M9 model has excellent voice quality.

View more WIKI
China VU International

In a globally challenging environment, we have to be constantly prepared to face any obstacle and overcome adversities. We at VU International have made it our commitment to not just provide a platform for the improvement of people

Read more