Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Hostcomm provides hosted telephony and contact centre services to businesses based on Voice over Internet Protocol (VoIP) technologies. Hostcomm enables organisations to reduce cost and enhance their competitive edge with services based on VoIP technologies. Our services include Hosted Telephony, Hosted Predictive Dialler, SIP trunks, Unified Communications and Hosted Contact Centres.
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