Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Worksmart is one of the UK’s leading hosted communications providers offering a complete range of Hosted IP Telephony services, from landlines and office telephones, to call management and recording, conferencing and integrated mobile VoIP solutions.
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