Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Media gateway Mediant 3000 is a compact solution oriented on communication operators. It supports from 480 up to 4032 voice channels on OC-3/STM interfaces. This media gateway is suited for applications of medium density, compatible with IP and ATM networks or unified IP/ATM networks.