Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
DrayTek Vigor2930Vn new series routers have two separate WAN ports for connection to Internet service providers through Ethernet with load balancing on interfaces and redundant communication. This solution is often necessary for connection of any office to two different providers to organize a permanent access to the Internet.
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