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Virtual Call Center

Virtual Call Center

Is a call center, in which the organization representatives are geographically located in different areas, otherwise, they are not at their work stations in the building where the organization office is. The virtual workers of the call center could be placed in smaller centers, but most often they are working from home.

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Voicemail Opt out of Queue

Voicemail Opt out of Queue The feature, which is not redirecting calls to the voicemail, during the big traffic in peak hours. All calls will be put on waiting mode for the next available operator.

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India Mabrook Media Technologies

Mabrook Media provide high quality termination for international voice traffic. We are interconnected with the world’s most reliable data and voice operators, providing cost efficient solutions to our partners. We offer our services to small and medium-

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