Virtual Call Center
Is a call center, in which the organization representatives are geographically located in different areas, otherwise, they are not at their work stations in the building where the organization office is. The virtual workers of the call center could be placed in smaller centers, but most often they are working from home.
Cisco 6945 Business class IP phone model ensures video communication support and expanded possibilities. This device supports up to four lines, has full-duplex loudspeaker communication, supports call holding option on each line and perfectly suits administrational personnel, financial structures, managers etc.
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