Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
By using Portech SBK-32 expander for 32 SIM-cards, you can increase the number of channels in the Portech MV-37X GSM VoIP gateway series using the Internet.
Sprint Telco
SPRINTtelco is leading the Voice over Internet Protocol (VoIP) revolution currently sweeping through the telecommunications industry. Virtually every major service provider is discovering the benefits of VoIP, and we are helping them leverage the technolo
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