Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Siemens Enterprise OpenStage 40 SIP IP-phone is a great solution for people working in the permanent place. This model features a large display and easy setup of various protocols such as TDM, HFA and SIP.
Iftincom
IFTINCom is a Voip & PC to Phone service created and run by a leading Somalia telecoms company. IFTINCom is dedicated to providing high quality internet phone calls for very low prices. We use the very latest technology in our web dialler and utilise our
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